Question 1

How does seasonal color matching work?

Accepted Answer

Your natural coloring (skin, hair, and eyes) carries undertones that harmonize with a specific family of colors. Color analysis places you within one of four seasons and narrows it to one of twelve sub-seasons.

Question 2

How do I find my palette?

Accepted Answer

The most accurate way is a professional color analysis. Elizabeth offers virtual appointments through The Color Coordinator. For a quick self-guided starting point, try our Find your palette quiz.

Question 3

How long does shipping take, and what does it cost?

Accepted Answer

Standard US shipping is $7 and arrives in 5 to 7 business days. Expedited shipping is $30 and arrives in about 3 business days. Orders over $75 ship free.

Question 4

What is your return policy?

Accepted Answer

You have 30 days from delivery to request a return. For hygiene reasons, only unopened and unused cosmetics in original packaging can be returned. Swatch books are returnable if unused.

Question 5

Are your products cruelty-free? How are they made?

Accepted Answer

All Coordinated Beauty products are cruelty-free, paraben-free, and gluten-free, and made in the USA.

Question 6

How do I book a color analysis?

Accepted Answer

Elizabeth's virtual and in-studio appointments are booked through The Color Coordinator.

Question 7

How do I contact you?

Accepted Answer

Use our contact form. We reply within one business day.

Frequently asked questions